Saturday 9 April 2016

The fake Stephen King...

It's a very, very long story, but to precis Amazon have been trying to sell me fake Stephen King books for months. I have sent dozens of mails, spoken to them directly, and still they seem unable to sort it out.

Yes, I really did say fake books and yes, I really am the king of lost causes.

There are two Stephen Kings, the real one (who I love) and the fake one (who is lower and less talented than whale shit). Apparently his name, by a lucky birthright, really is Stephen King. So he dashes off crap stories and Amazon advertise him alongside the real one as if their were no difference.

Sometimes I think I should change my name by deed poll to J.K. Rowling and self publish stories on Amazon about boy wizards who won't be called Harry Potter or go to Hogwarts. Apparently Amazon would be powerless to stop me doing this or even able to put a disclaimer on the Amazon site telling a gullible audience that I am a different J.K. Rowling!

Truthfully it fucks me off and when I get like that I can't or won't give up. Here is my latest mail sent today. If you look at the bottom you will see the offending publications.
___________________________________________________________________

Dear Amazon random representative

Please forward this mail to Gaseenah M in the (I am sure) vain hope that I will get some continuity and action out of your very inept and cheating organisation. If you bother to read my file you will see that I have sent dozens of emails to you concerning the issue of you recommending fake Stephen King books alongside real Stephen King books and misleading your customers. This is obviously a fraudulent representation by yourselves as there is no way of knowing if they are by the genuine writer or the person cashing in on his name. I have been told by members of your team at various times that that the books were by the real Stephen King (they are not), that you have rectified the problem (which you have not), and that you value my feedback (which you obviously do not).

I've spoken on the telephone with your representatives a couple of times and, whilst it was lovely to listen to their platitudes, this has not got me any further either. Given the amount of time and effort I have spent on this you must by now realise that I am very serious about this issue and am not going to give in.

Today I received yet another recommendation email from Amazon. This was the second this week containing fraudulent Stephen King books. What is particularly distressing about this one though is that ALL of the fake Stephen King books available have been recommended for me to purchase in a single mail. I have pasted the contents of your mail below, but as you can't tell a genuine Stephen King book from a fraudulent one let me spell it out for you.

The top three: Crossroads, Awaken, and Descendants are all fraudulent Stephen King books written by a very poor writer cashing in on the Stephen King name. If you read the reviews of these books you will see that they are in the main, complaints from other of your customers about this fact. So I am not alone in my outrage.

The remaining books - starting from 'A face in the crowd' are genuinely authored by the genuine Stephen King and I have read them all. The only exception is 'I blame Stephen King' which is by Jason Finnerty and doesn't claim to be by Stephen King when it's not - so that is okay.

Amazon, what are you doing? You are allowing this fraud to continue, you are cheating and disappointing your customers, you are even recommending this fraudulent trash to someone who has already complained. Just how incredibly incompetent is that?

This is what I would like you to do.

1. instead of sending me your standard emails full of lies please read this mail once more and all the others I have sent to you again so that you understand fully the incredibly poor (shit) experience you are providing me and others with.

2. Give me a named contact with a direct email address so that I can have continuity of contact for this issue which has been going on for months, preferably someone senior in you organisation who might actually be able to do something about it.

3. Recognise that I am very angry about your lack of action on this matter as I have spent hours bringing your fraudulent actions to your attention in an attempt to stop you damaging your reputation and alienating your customers further.

Please get back to me on the above points immediately by email. I am difficult to contact by phone at the moment, but as soon as you appoint a case manager for this issue who I can contact directly I will arrange a call with him or her.

Lastly, please show me some respect. I am not an idiot.

Many thanks,
Andrew Height 


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Hello andrew kevin height, 

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1 comment:

  1. Anne Donaldson
    Does the real Stephen King know what they're doing???.

    Andrew Height
    I can't find any way of contacting him.

    Tony Payne
    Be interesting to see if they bother to reply to you.

    Andrew Height
    You have to try Tony otherwise we might as well all take the blue pill.

    Anne Donaldson
    You could contact Simon and Schuster
    Anne Donaldson http://www.simonandschuster.com/about/contact_us

    Andrew Height
    Done that one Anne. No reply but will try again. If you Google Stephen King fake they may already know.

    Andrew Height
    Or is it one of SK's tricks?

    Anne Donaldson
    He's also got a FB page but whether he ever reads it is another conundrum

    David Searle
    You could try emailing Jeff : jeff@amazon.com - he used to read and take action based on customer emails - forwarding them to the relevant exec to address. Not sure if he still does but worth a shot?

    http://gizmodo.com/jeff-bezos-if-you-have-a-problem-with...

    Jeff Bezos: If You Have a Problem With Amazon, Email Me
    GIZMODO.COM|BY ADAM CLARK ESTES

    Andrew Height
    Thanks David, I will try this. I can't believe that I'n the only one though and if you Google 'Stephen King fake' I am obviously not.

    Andrew Height
    Well, they have closed my complaint down after 10 weeks because:

    'Hello Andrew,...See more

    Andrew Height
    Besides by name and the fact that Amazon portray his as the real Stephen King fraudulently as he is in their horror best seller list. i wonder why that is?

    Anne Donaldson
    computer say NO

    Andrew Height
    Worse than that I fear Anne. I think they may be in on this because he make shitloads of money for them with his shit writing.

    Anne Donaldson
    of course he does,they've got to avoid paying the shitloads of tax on selling them

    Andrew Height
    Shouldn't be hard with the Tory stance on tax evasion.

    David Searle
    I'm disappointed by the Tories tax returns so far. Even Boris hasn't done any tax planning on his huge income...

    Now waiting for the service company accounts where the real money is going - am guessing Labour politicians might have been more

    Andrew Height
    Politicians eh? What we need is a ruling monarchy to rise up again and overthrow. All this buggering about with chipping away at the ruling classes is so bourgeois.

    ReplyDelete